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    • Market Analysis
    • Overview of GuCard
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  • Features & Characteristics
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      • GuCard Tiers
      • VISA Network Integration
      • Crypto-to-Fiat Conversion
      • Currency Deployment Roadmap
      • Real-Time Controls
    • Business-Centric Features
      • Vendor Payments and Automation
      • Advanced Analytics for Businesses
    • Security and Encryption
    • Referral Program
  • Legal
    • Terms of Use
    • Privacy Policy
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  1. Legal

Privacy Policy

Introduction

This Privacy Policy explains how GuCard collects, uses, shares, and protects your personal information when you access and use its services. By using GuCard, you agree to the practices described in this policy. Protecting your privacy is of paramount importance, and GuCard is committed to ensuring transparency and compliance with applicable data protection laws.


1. Information We Collect

GuCard collects and processes the following types of information to provide and improve its services:

1.1 Personal Information

  • Identity Data: Includes your name, date of birth, nationality, and government-issued identification documents required for Know Your Customer (KYC) compliance.

  • Contact Data: Includes your email address, phone number, and mailing address.

1.2 Transaction Data

  • Details of transactions performed using GuCard, including payment amounts, recipient details, and timestamps.

  • Information about linked crypto wallets or bank accounts for fiat-to-crypto conversions or top-ups.

1.3 Technical Information

  • Device data, including IP addresses, browser types, operating systems, and device identifiers.

  • Usage data, such as login times, session durations, and pages accessed on GuMart’s platform.

1.4 Cookies and Similar Technologies

  • Cookies may be used to enhance your experience and analyze usage patterns. Users can manage cookie preferences via their browser settings.


2. How We Use Your Information

GuCard uses your information for the following purposes:

2.1 Service Delivery

  • To enable card activation, transactions, and account management.

  • To process payments, including fiat and cryptocurrency conversions.

2.2 Compliance and Security

  • To comply with KYC and Anti-Money Laundering (AML) regulations.

  • To detect and prevent fraud, unauthorized access, and illegal activities.

2.3 Personalization

  • To customize your experience based on usage patterns and preferences.

  • To deliver tailored rewards, cashback, and promotional offers.

2.4 Communication

  • To send notifications about transactions, updates to services, or changes to this Privacy Policy.

  • To address user inquiries and resolve disputes via official communication channels.


3. How We Share Your Information

GuCard may share your data with third parties only under the following conditions:

3.1 Authorized Service Providers

  • Payment processors, crypto liquidity providers, and card issuance partners for seamless transaction execution.

3.2 Regulatory Authorities

  • Data may be shared with regulatory bodies to comply with applicable laws and ensure transparency in operations.

3.3 Business Transfers

  • In the event of a merger, acquisition, or restructuring, your data may be transferred to the new entity under the same privacy principles.

GuCard does not sell or share your data with advertisers or unauthorized third parties.


4. Data Security

GuCard implements robust security measures to safeguard your data from unauthorized access, loss, or misuse:

4.1 Encryption

  • End-to-end encryption is employed for all transactions and sensitive data exchanges.

4.2 Access Controls

  • Multi-factor authentication (MFA) is required for account access.

  • Role-based access ensures that only authorized personnel can handle user data.

4.3 Breach Notification

  • In the event of a data breach, GuCard will notify affected users promptly and take corrective measures in compliance with applicable laws.


5. Data Retention

GuCard retains your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Retention periods include:

  • Transaction data: Retained for at least 5 years to meet regulatory requirements.

  • Personal information: Retained during the active use of GuCard and up to 3 years after account closure, unless otherwise mandated by law.


6. Your Rights

As a user, you have the following rights concerning your data:

6.1 Access and Portability

  • You may request a copy of your data in a portable format.

6.2 Rectification

  • You can update or correct inaccurate or incomplete data through the GuMart Super App or other designated channels.

6.3 Deletion

  • You may request the deletion of your data, subject to compliance with regulatory obligations.

6.4 Objection and Restriction

  • You can object to certain data processing activities or request restrictions on the processing of your data.

Requests to exercise these rights can be made through the communication channels published on GuMart’s official website.


7. International Data Transfers

GuCard may transfer data to jurisdictions outside your region. When doing so, GuCard ensures:

  • Compliance with applicable international data protection laws.

  • Implementation of safeguards, such as standard contractual clauses, for secure cross-border data transfers.


8. Updates to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in services, regulations, or industry practices. Updates will be published on GuMart’s website, and continued use of GuCard constitutes acceptance of the revised policy.


9. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, users are encouraged to connect through the communication channels listed on GuMart’s official website or social platforms.


By using GuCard, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your data as described. GuCard remains committed to safeguarding your privacy while delivering exceptional service.

PreviousTerms of Use

Last updated 4 months ago